Sage 100

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  • 1.  User can browse using Windows Explorer but gets challenged browsing using paperless

    Posted 04-03-2019 15:35
    One of my users on Sage 100 STANDARD receives: 


    The directory in P/L Journal and Register Maintenance is invalid or is not accessible from this workstation.

    I can browse to the UNC on their PC no problem and I can save/delete files in the folder.

    What I can't do is browse to the UNC using Paperless Setup ( as if I were trying to set up the path )


    What windows issue is preventing this?

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 2.  RE: User can browse using Windows Explorer but gets challenged browsing using paperless

    Posted 04-03-2019 16:04
    Invisible character / typo in the PL path?  I copy / paste from an open Explorer path to make sure everything is correct.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: User can browse using Windows Explorer but gets challenged browsing using paperless

    Posted 04-03-2019 16:54
    Kevin's idea to Copy / Paste from Windows Explorer is right on the money. But if it doesn't work out, here's something else to try. Close the Launcher on this wkstn. Then from the Windows shortcut that runs Sage 100, rt-click choose Run as Administrator. If that works, then close Launcher again. Then on the shortcut do rt-click / Properties and add the Run as Administrator in there so it's saved. I like to do this both in the Shortcut tab and also on the Compatibility tab where you click Change Setting for All Users.

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    Alnoor Cassim

    Free Agent Developer and Consultant
    CallForHelp.biz
    Email: alnoor@callforhelp.biz
    Orange County, CA
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  • 4.  RE: User can browse using Windows Explorer but gets challenged browsing using paperless

    Posted 04-03-2019 17:07
    They appear to have Run as Administrator saved as part of the properties.

    What's odd is that Windows Explorer gave me no problem navigating

    Trying to navigate using the paperless office file location icon initially throws a challenge to <g class="gr_ gr_200 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace" id="200" data-gr-id="200">login</g>. We did finally <g class="gr_ gr_286 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace" id="286" data-gr-id="286">login</g> and click "remember this login" but it just seems odd that browsing through Sage didn't work.

    And this is Standard so it's using the rights of the logged in user.

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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    Original Message


  • 5.  RE: User can browse using Windows Explorer but gets challenged browsing using paperless

    Posted 04-03-2019 18:55
    Edited by Alnoor Cassim 04-03-2019 20:27
    I haven't looked at the code for that particular Sage browse button but it could be setting the starting folder in a location that includes both the desired location for Paperless which has no Access issues but also a sub-folder / subdirectory where the user does not have access. 

    If you've already fixed the issue by pasting in the folder path and avoiding the button then leave it be. Otherwise IT can run a Process Monitor (ProcMon) trace when the button is pressed. It will indicate exactly which folder is getting an ACCESS DENIED error.


    Alnoor Cassim
    949-689-9887
    Alnoor@CallForHelp.biz

    ** Sent from mobile. Please pardon any typos or spelling errors.
       


    ------Original Message------

    They appear to have Run as Administrator saved as part of the properties.

    What's odd is that Windows Explorer gave me no problem navigating

    Trying to navigate using the paperless office file location icon initially throws a challenge to <g class="gr_ gr_200 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace" id="200" data-gr-id="200">login</g>. We did finally <g class="gr_ gr_286 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace" id="286" data-gr-id="286">login</g> and click "remember this login" but it just seems odd that browsing through Sage didn't work.

    And this is Standard so it's using the rights of the logged in user.

    ------------------------------
    Wayne Schulz - Schulz Consulting - 860-516-8990
    ------------------------------


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