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Upgrading to 2021 - No companies found to migrate

  • 1.  Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 15:35
    Edited by Beth Bowers 06-10-2021 15:35
    I'm trying to upgrade a client currently on 2020 to 2021 - vanilla, financials only.
    When I browse to the old folder and type in the password, I get this - No Companies found to migrate.  I feel like it either thinks the 2021 is really 2020, or the 2020 is already 2021, but I've double-checked six ways to Sunday and they both are what they are.  Anyone else seen this and just to shy to post about it?  
    OH and we even copied it over to the new server in another folder and still got the same message.



    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------


  • 2.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 15:42
    Blank record in SY_Company?

    ------------------------------
    Eric Lunceford
    First Mate Business Solutions
    Oklahoma City, OK
    877-880-8960
    https://www.firstmatellc.com/
    ------------------------------



  • 3.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 15:57
    Hey, good idea - but no.  There are just 2 records, both say current version is 6.20 - all looks well.  :-(

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


  • 4.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 16:49
    Company data alternate folders, where you don't have access to the company folders?

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


  • 5.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 17:01
    No, darned it

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


  • 6.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 17:21
    Permissions/Rights to source location?

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------

    Original Message


  • 7.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 18:01
    That's why I had them copy it to the new server - but same result

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


  • 8.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 18:20
    NTFS permissions can follow the copy.  Be sure to check.  Double-click into the source sub-folders, in the session you are trying the migration, making sure nothing is read only.

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


  • 9.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-10-2021 18:23
    ...and silly question, you did check the option to migrate companies that already exist in the destination?

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


  • 10.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-11-2021 07:12
    I don't get that far.  This happens right after entering the password for the old version in the migration utility.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


  • 11.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-11-2021 08:00
    Guesses:

    - something odd like a stray folder or file in mas_system


    ---------------------------------
    Wayne Schulz - Schulz Consulting - 860-516-8990
    ---------------------------------





  • 12.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-11-2021 09:52
    Edited by Brett Zimmerman 06-11-2021 09:56
    I started to wonder that also, @Wayne Schulz, based on the KB article - even though this isn't an Upgrade from 3x:

    Error: "No Companies found to migrate. Chose another directory" when migrating data from 3.x

    Created on 06-13-2016 | Last modified on 04-01-2021

    Summary

    Error: "No Companies found to migrate. Chose another directory" when migrating data from 3.x

    Disclaimer

    Backup Warning

    Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

    Cause

    There may be 4.x folders and files existing in the 3.x installation that do not belong there

    Resolution

    Delete or move the 4.x folders and files out of the MAS90 folder.

    • Install
    • Uninstall
    • Uninstall Information
    • MAS_System
    • MAS_Users
    • Migration
    • Providex.* files at the root of MAS90 folder
    • PVXview.* files at the root of the MAS90 folder

    Note: There may be other files in the program folders with extensions *.m4l, *.pvc, *.bus, *.m4p that are from the 4.x version. These did not have any impact on recognizing the company codes.

     

    ​

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------

    Original Message


  • 13.  RE: Upgrading to 2021 - No companies found to migrate

    Posted 06-14-2021 09:45
    HOLY CRAP!  I think it was the missing Uninstall Information folder.  THANK YOU, @Brett Zimmerman!!!!​

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


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