Sage 100

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  • 1.  Upgrade v2013 to v2018 advanced - we aren't able t

    Posted 03-11-2018 14:17
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    Upgrade v2013 to v2018 advanced - we aren't able to update the Sales Journal. As soon as you print or preview you get the lovely sage 100 has stopped responding. Screen shot below. I found it after I did the final migration and they are supposed to go live tomorrow. I'm hoping it is just an issue on the server but I won't know until tomorrow morning. There's an old KB Article 33737 but no info. Any ideas? They have mapadoc, insync, starship and it happens running in mas90 mode or advanced.


  • 2.  RE: Upgrade v2013 to v2018 advanced - we aren't able t

    Posted 03-11-2018 14:20
    do you have avalara ?


  • 3.  RE: Upgrade v2013 to v2018 advanced - we aren't able t

    Posted 03-11-2018 14:21
    All workstations? Maybe worth a server reboot?


  • 4.  RE: Upgrade v2013 to v2018 advanced - we aren't able t

    Posted 03-11-2018 14:24
    Does it happen mas90 mode running on the server ?


  • 5.  RE: Upgrade v2013 to v2018 advanced - we aren't able t

    Posted 03-11-2018 14:27
    No avalara, I only have remote access to the server so I don't know if it is happening anywhere else until tomorrow morning. I can try rebooting an seeing if that makes a difference.


  • 6.  RE: Upgrade v2013 to v2018 advanced - we aren't able t

    Posted 03-11-2018 14:58
    Reboot fixed it, whatever it was :) thanks Brett!