Sage 100

Upgrade Sage 4.50 Premium to Sage 100 2016 Premium. Issue is with migrating the credit cards. Purged as much as possible in 4.50 prior to migrating and converting in Sage 100 2016. After about six hours of converting to SageExchange, an error appears: The following conversion record failed while converting. Error #84 No DICTIONARY exists on OPENed file. Spoke to Sage support. Tech said this is a frequent issue, but hadn't dealt with it on Premium. The solution with Providex database is to make a backup of the ARXXX folder in the 4.50 install, remove the AR module data in Company Maintenance, run the migration and convert. Then, restore the ARXXX folder in the Sage 100 2016 install and convert the AR module. He wasn't sure how this would work with Premium. Has anyone run into this and have a ""this worked for me""?

@PhilipWhirley Phil helped us out a bunch migrating from SPS to APS. (Thank you Phil!) This is a different issue but he is extremely knowledgeable with the process.

I second that for @PhilipWhirley

How many cards? I am dealing with an upgrade now with 130k credit cards and 450k customers

Yikes.. I am guess that WILLNOT be quick Johnny

it took 90 hours @JimWoodhead having to work through ways to speed this up.

Nine-Zero hours? Wow, do you sleep?

Was the company off line for all that time??

nope it was a test run. I just peaked at it a couple times a day. Luckily no errors. I have convinced client to get a SSD drive - we will see how that improves the time.

This migration is much smaller than JP's. 5002 Credit Cards and 130k customers. Tried another track by copying the live company in 4.50 to TST and then converting TST without the credit cards. The copy bombs somewhere in SO with Error #12 File doe not exist, Program 32687, Last File Name SY_SagePEPTrack. Suggestion is to rebuild the System files and recopy. KB recommends rebuilding system files. Perhaps there is something in the system files that is causing the issue. The capability of Sage support working with Premium is below where is should be.

PEPtrack??? Is the Sage ""spy"" software turned on? Maybe if you shut that off??