Sage 100

Updated a customer to R3 Astro/4.40.08 and now have the following weirdness in SO entry. When a user tries to change the customer on an existing order, getting error 88 so_commonentry.pvc line 1662. This customer also has CRM, and on orders that are tied to an opportunity, most users have the customer field grayed out, but one user has it live - she still gets the error when changing a customer. I am thinking the grayed out is the normal behavior and it being open is not, but can anyone confirm that?

I have not installed that release yet but in 4.4.07/R3 the customer number is grayed out if linked to a CRM Opportunity

This just gets weirder. Sage support opened up the program and said ""There's no line 1662 here - it most be a JobOps mod."" JobOps said they don't modify SO_CommonEntry.pvc, and checked their copy and there is no line 1662.

OK, this was not a JobOps issue, but Sage imitating what we finally got JobOps to quit doing in fixing mistakes but leaving the file names the same. The SO-4084T I downloaded on 3/10 actually contained the 4.50 version of SO_CommonEntry.pvc dated 1/17/12, which does have a line 1662 which refers to new pricing features not in 4.4. Somewhere between 3/10 and today, Sage fixed that problem and it now has the 4.4 program dated 2/22, but it is not mentioned anywhere. @JimWoodhead - is there a way to move this thread into the MAS90 routine support forum? Others may have installed SO-4084T when it had the incorrect program as well.

I just installed PU 8 at a client yesterday (along with misc subsequent patches) and have encountered this exact error. Is this patch dated 2/22 on the OLD BOSS web site? I have spent 15 minutes looking for the patches on ATLAS and I'll be danged if I can locate ANY of them. Phil, do you have the ""good"" patch for v4.4, PU8 that you could post here?

@Jeffschwenk I am out of the office now but the old portal had the correct file in the so4084t download today. I could not find patches on Atlas either.

Glad it wasn't just me. Thanks for the heads up. I'll cut and past the relevant posts over to MAS 90 Urgent.

Try this link for support patches. https://partners.sagenorthamerica.com/irj/go/km/docs/sageKM/Sage%20MAS%2090%20and%20200/Ungated%20Customers/Browsable/Support%20Home%20Page%20for%20Sage%20100%20ERP.html