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  • 1.  Unable to Update Sales Journal - Authorization is Required

    Posted 07-11-2019 17:15
    For customer on 3.61 (yes 3.61) in S/O for a particular batch / invoice, when printing Sales Journal the old Unable to Update error appears followed by "one or more invoices could not be updated .. see the error log". You can see Sales Journal Error Log shows "Authorization is Required for Invoice". But the Payment Type is set for Check on this invoice. They do have Credit Card payment types but this invoice is not using it and it's the only invoice in the batch. Anyone seen this before where the error is appearing erroneously? I'm having them rebuild SO Sort Files for now.




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    Alnoor Cassim

    Free Agent Developer and Consultant
    CallForHelp.biz
    Email: alnoor@callforhelp.biz
    Orange County, CA
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  • 2.  RE: Unable to Update Sales Journal - Authorization is Required

    Posted 07-11-2019 17:20
    Did you have them jiggle it by changing the payment type to something else, then back to whatever it is?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
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  • 3.  RE: Unable to Update Sales Journal - Authorization is Required

    Posted 07-11-2019 17:26
    Shoulda thought of that. Having them try that, thanks!

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    Alnoor Cassim

    Free Agent Developer and Consultant
    CallForHelp.biz
    Email: alnoor@callforhelp.biz
    Orange County, CA
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    Original Message


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