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  • 1.  Unable to update G/L transactions while another update

    Posted 10-24-2024 08:59

    I have checked all the usual suspects.  No one else is updating, I can find now orphaned providex processes.  I do seem to recall that there is something that is checked in a file somewhere when a DTR is initiated, but for the life of me I cannot remember where it is.  Can anyone refresh my tired old brain?  Sage 100 2016 Advanced

    Thanks, Randy



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    Randy Marion
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  • 2.  RE: Unable to update G/L transactions while another update

    Posted 10-24-2024 09:11



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    Mary Jo Krueger
    Senior Software Consultant
    CLA (CliftonLarsonAllen LLP)
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  • 3.  RE: Unable to update G/L transactions while another update

    Posted 10-24-2024 09:47

    When you say you checked all the usual suspects, did that include someone running a GL Report like the GL Trial Balance or Financial Statements.  It has been a long time since I have seen that cause the message, but I know I used to see it in older versions. I hope that Sage has fixed that at some point, but I don't know for sure. I never understood why running a report would lock files and stop an update.

     

     

    Second thought is to get all users out and rename the file SY_LockFileInfo.m4t that tracks in detail what files/records users have locked. After renaming it, as soon as someone opens a task in Sage it will get recreated.

     

     

     

     

    David Overholt

    DWD Technology Group, Inc.

    9921 Dupont Circle Drive West, Suite 300 | Fort Wayne, IN 46825

    260.423.2414 main

    260.399.8655 Direct

    800.232.8913 toll free

    sagesupport@dwdtechgroup.com

    www.dwdtechgroup.com

     

    A black background with white text Description automatically generated

     




    Original Message


  • 4.  RE: Unable to update G/L transactions while another update

    Posted 10-24-2024 13:07

    A server reboot solves many ills..................  Also 2016?????  Time for an upgrade to the latest and greatest release to take advantages of all the new features....



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    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444
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    Original Message


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