Sage 100

 View Only

  • 1.  Unable to Log On to the Sage Partner Cloud Virtual Machine

    Posted 12-23-2024 08:17

    At the worse possible moment I am unable to log on to the Sage Partner Cloud virtual machine (of course).  I am supposed to go live this morning with a new Sage 100 customer and i have about one hour of changes to make before i am done.  Now I can get into the system  Oh the benefits of "cloud"!  Has anyone seen this message before?



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------


  • 2.  RE: Unable to Log On to the Sage Partner Cloud Virtual Machine

    Posted 12-23-2024 10:11

    I can log in now. @Jim Woodhead fixed it for me.  Thanks Jim!



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 3.  RE: Unable to Log On to the Sage Partner Cloud Virtual Machine

    Posted 12-23-2024 10:19

    What was the fix? 



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    CT
    ------------------------------

    Original Message


  • 4.  RE: Unable to Log On to the Sage Partner Cloud Virtual Machine

    Posted 12-23-2024 10:23

    Jim re-started the server.  He also mentioned I didn't upgrade correctly and I am not sure what that means.  I sent him an email asking for clarification.  @Jim Woodhead  please reply regrading what you did to fix the issue.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------

    Original Message


  • 5.  RE: Unable to Log On to the Sage Partner Cloud Virtual Machine

    Posted 12-23-2024 11:20

    I had an upgrade on my mind; It wasn't an upgrade issue. The server just needed to be restarted. Once in a while, the server will lose connection to the  Sage gateway, and rebooting resets the connection.   As a side note, a user can use browser mode to bypass the gateway and access the computer.  



    ------------------------------
    Jim Woodhead
    DSD Business Systems
    619-990-3946
    ------------------------------



Related Content