As a test, attach an .xlsx file to a customer memo and save the memo and close out of the customer. Then, open the memo again in customer maintenance and try and double click or use the button in the right margin to open the file. See if you get the same behavior of the screen closing unexpectedly.
The below information may serve as a workaround:
As a temporary workaround rename ..\MAS90\Home\xmllite.dll to \MAS90\Home\xmllite.old
*Caveat* If the customer has development partner modifications that include the interpreter utilizing XML functionality renaming the file above will cause an error in the development partner functionality."
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Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
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Original Message:
Sent: 10-15-2019 13:26
From: Jeff Fiddelman
Subject: Unable to export to Excel (application) - need to go to file first
Original Message------
Is it Win 10 build 1809 or 1903?
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Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
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