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  • 1.  Unable to Add the Same Item Number More Than 21 Consecutive Times

    Posted 05-21-2020 09:54
    v2018 Premium - Once every couple of years the end user buys a piece of equipment (not the normal business) to be drop shipped to their customer.  They need to detail all of the pieces of the equipment on the PO.  They use the same generic items number for every piece, item HH01.  Item HH01 was entered 26 times on the PO yet when they click Accept and then look at the PO again, only the first 21 lines were saved.  I tried copying the PO, created a new one from scratch and re-entered all of the lines and had the same issue.  The only work around I found was to insert a line with a different item number, save the order, then open the order again and change the item number to HH01.   Has any one seen this? I am not able to recreate the issue in my office using the Standard version.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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  • 2.  RE: Unable to Add the Same Item Number More Than 21 Consecutive Times

    Posted 05-21-2020 11:26
    I have a Premium 2019.02 and am unable to duplicate in that.
    Any 3rd party, scripts or triggers on the customer install?

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    Phil McIntosh
    President
    Friendly Systems, Inc.
    Asheville NC
    678.273.4010 ext 5
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  • 3.  RE: Unable to Add the Same Item Number More Than 21 Consecutive Times

    Posted 05-21-2020 11:46
    Yes.  There is at least one trigger on PO_PurchaseOrderDetail.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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