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  • 1.  Trying to install Sage Fixed Assets 2013.1 on Win

    Posted 08-11-2013 10:35
    Trying to install Sage Fixed Assets 2013.1 on Win Server 2003 SP 2. Getting the following message: ""1628: failed to complete installation"". I am logged onto the server as administrator. In addition I have right clicked on the setup.exe and run as administrator... same error. I believe all of the prerequisites have been installed because i was prompted to install them and have rebooted the server after being prompted to do so. Any suggestions?


  • 2.  RE: Trying to install Sage Fixed Assets 2013.1 on Win

    Posted 08-12-2013 05:58
    FAS Support should be open now.... They have been very helpful to me in the past.


  • 3.  RE: Trying to install Sage Fixed Assets 2013.1 on Win

    Posted 08-12-2013 07:35
    @JeffSchwenk - Thanks Jeff. They were very helpful and knew the resolution right away. For the record: 1.Install the following service pack from http://support.microsoft.com/kb/925336. 2.Reboot. 3.Try to install again. If the error still occurs, do the following: 1.Go to: Start > Run > Type control admintools > Click OK. 2.Double-click Local Security Policy > Click Software Restriction Policies. oNOTE: If no software restrictions are listed, right-click Software Restriction Policies, and then click Create New Policy. 3.Under Object Type: double-click Enforcement > Click All users except local administrators > Click OK > Reboot. Cause This problem occurs in Windows Server 2003 if the Windows Installer process has insufficient contiguous virtual memory to verify that the .msi package or the .msp package is correctly signed.


  • 4.  RE: Trying to install Sage Fixed Assets 2013.1 on Win

    Posted 08-12-2013 07:50
    Thanks. Of all the support departments that I have worked with (MAS, FAS and Abra), FAS always seemed to the right answers the first time. But then again, maybe it is because FAS has the least (relatively) amount of complexity to support