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  • 1.  Trying to figure out who processed a credit card o

    Posted 12-06-2016 15:18
    Trying to figure out who processed a credit card on an order (v5.2). The CC Settlement report doesn't show anything, and the SPS Terminal shows user ""Unknown"". Any great insight on if and where that user key info might be found?


  • 2.  RE: Trying to figure out who processed a credit card o

    Posted 12-06-2016 16:41
    Maybe check the SO Payment file via DFDM.


  • 3.  RE: Trying to figure out who processed a credit card o

    Posted 12-06-2016 16:47
    Who created the SO, who last touched it? Doesn't answer the question, but it may narrow the list of suspects.


  • 4.  RE: Trying to figure out who processed a credit card o

    Posted 12-06-2016 17:13
    Good thought, @JeffSchwenk. Maybe the ""last updated by"" [user] will be the answer.


  • 5.  RE: Trying to figure out who processed a credit card o

    Posted 12-07-2016 09:10
    Looks like the ""Last Updated"" was the person who invoiced it, which is likely not the person who charged it (Different Departments). So strange! You would think that would be important information to someone and available.


  • 6.  RE: Trying to figure out who processed a credit card o

    Posted 12-07-2016 16:36
    SO_SalesOrderHistoryPayment? AR_TransactionPaymentHistory? AR_InvoiceHistoryPayment?


  • 7.  RE: Trying to figure out who processed a credit card o

    Posted 12-08-2016 05:37
    @MichelleForsey, I had suggested taking a look at the SO_SalesOrderPayment file, and it does appear to contain user information (as does the SO_InvoicePayment file), and @KevinMoyes' suggestion could prove useful as well.


  • 8.  RE: Trying to figure out who processed a credit card o

    Posted 12-08-2016 09:02
    Thanks @BrettZimmerman and @KevinMoyes Those files will work!