Sage 100

Trying to add custom report to Sage 100 Premium 2014. Receiving ""file is not found or does not exist. Load report failed."" when the file does exist in the MAS90\Reports\ folder. Any ideas? TIA

Weird stuff happens. have you tried taking the space out of the name or making it shorter?

Yes, tried the file name without the spaces, renaming completely, neither worked.

Is this from the server or from a workstation. The path looks realitive to the server.

It is from the server. I should mention that other custom report have been added to the system successfully, without issue.

I take it that the report is never added to the menu. Just get the error and stops or did it add to the menu and then you get the error when you try to run it?

Yes, Todd, that is correct, the report will not add to the menu, just get the error.

Permissions on that cache directory? I know I have seen this, but can't seem to find it...

@PhilMcIntosh Will check that!

Is there a subreport? As soon as I gave up looking I found the previous encounter. The customer ended up rewriting the subreport...

Will confirm that, too!

When you add it, try adding it from the desktop. Put the report on the desktop and rename it to IMADREC-Custom.rpt. See if it will pull from the desktop and write it to the reports folder for you correctly. You will also want to make sure that the service account that is running the application server has permissions to write to the reports folder. If you do not know if it has the right access then log in with that account on the server and see if you can create and delete a file in that folder.

Will try that, too, @ToddMartin