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Notice: Unanticipated Outage 

Approximately around 1:30PM EST TrueCommerce's hosting provider experienced an unanticipated outage that has impacted access to the TrueCommerce platform including, but not limited to, TrueCommerce Foundry, Pack & Ship, Product Manager and Transaction Manager.  This outage is also impacting our trading network halting transactions from being processed through the platform. 

This is our teams top priority and we are working closely with our infrastructure service provider.  TrueCommerce services are actively being restored and we expect all services to be fully available shortly.  We encourage you to subscribe for updates on our status page at https://status.truecommerce.com to receive the latest updates as soon as we publish them.

We apologize for the inconvenience and assure you this is our top priority as our teams work through this.

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Brett Zimmerman
Net at Work
Greater Boston Area
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Notice: TrueCommerce Issue Resolved

At approximately 1:30 p.m. EST today, TrueCommerce's hosting provider experienced an unanticipated outage that impacted access to the TrueCommerce platform including, but not limited to, TrueCommerce Foundry, Pack & Ship, Product Manager and Transaction Manager. As of 6:15 p.m. EST on Wednesday, May 26, 2021, access to all TrueCommerce platforms have been restored. The TrueCommerce trading network was also restored and transactions are being processed as expected. 

To receive ongoing notifications regarding the status of TrueCommerce systems, we encourage you to visit https://status.truecommerce.com and subscribe for updates. You'll receive the latest information as it is published. 

We apologize for any inconvenience this outage may have caused.

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Brett Zimmerman
Net at Work
Greater Boston Area
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