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  • 1.  TrueCommerce - duplicate customer PO

    Posted 03-25-2020 19:21
    Is anyone familiar with this issue?  I would think that if you turn off Duplicate Customer PO Number options in SO Options it would allow TrueCommerce to import an order with the same PO number?

    Per end user - transaction manager will only allow a PO to be exported once.  There are times were an order comes in, they invoice and post, but for whatever reason it's wrong and needs to be credited, re-created and invoiced again.  The 2nd order gets manually entered because TM doesn't allow exporting of the same PO to the same customer, no matter what.


    tia

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    Moira Goggin
    Chismet Consulting Corp.
    Long Beach CA
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  • 2.  RE: TrueCommerce - duplicate customer PO

    Posted 03-26-2020 17:41

    There is a check box in True Commerce Transaction Manager Trading partner set up,  integration settings that can be enabled. It would need to be tested to make sure they are getting the results they need.


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    Jim Fuller
    Velosio LLC
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  • 3.  RE: TrueCommerce - duplicate customer PO

    Posted 03-27-2020 19:54
    Awesome thank you for info! ​

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    Moira Goggin
    Executive Director
    90 Minds, Inc.
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