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TrueCommerce and Sage 100 integration

  • 1.  TrueCommerce and Sage 100 integration

    Posted 11-12-2024 10:05

    I have a question about TrueCommerce.  I've been told, by them, that they will not be ready to integrate to Sage 100 v2024 until April of 2025.  Does anyone know if they are choosing to no longer integrate to Sage 100, therefore the long timeframe to release anything for a new version?   Any information or advise would be greatly appreciated.  Thank you.



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    Debby Hanson
    Consultant
    RKL eSolutions, LLC
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  • 2.  RE: TrueCommerce and Sage 100 integration

    Posted 11-12-2024 13:01

    That's odd - that would mean they're only supporting last year's version once the current version releases.



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    CT
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  • 3.  RE: TrueCommerce and Sage 100 integration

    Posted 11-13-2024 08:13

    This is very troubling. As others here have indicated, I'm holding up on at least one 2024 upgrade because of True Commerce. Here's a direct quote from our client from last month (October 13, to be precise):

    "I contacted them last week and they are still haven't certified it. He said should it be ready in the next few weeks."

    I will try to get the name of the person he's talking to, but what a sad state of affairs if they are just jerking people around.



    ------------------------------
    Cullen Lowe | Senior Business Consultant

    Kissinger Associates, Inc.
    Office: 800-562-5456 x255 | Mobile: 717-460-3755
    cullenl@kissingerassoc.com | kissingerassoc.com
    ------------------------------



  • 4.  RE: TrueCommerce and Sage 100 integration

    Posted 11-13-2024 09:53

    Is there anyone at Sage that can be contacted to set a fire under them to get v2024 supported ASAP?  And a firm commitment for v2025 compliancy shortly after Sage releases the product in April 2025?  



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    Madeline Stefanou
    RKL eSolutions, LLC
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  • 5.  RE: TrueCommerce and Sage 100 integration

    Posted 11-13-2024 10:21

    Maybe this will light a fire under someone's keister:
    https://communityhub.sage.com/us/sage100/f/distribution-manufacturing-and-internet-modules/235977/is-anyone-else-waiting-to-upgrade-to-v2024-for-true-commerce-edi-to-be-compatible



    ------------------------------
    Cullen Lowe | Senior Business Consultant

    Kissinger Associates, Inc.
    Office: 800-562-5456 x255 | Mobile: 717-460-3755
    cullenl@kissingerassoc.com | kissingerassoc.com
    ------------------------------



  • 6.  RE: TrueCommerce and Sage 100 integration

    Posted 11-13-2024 10:58

    I didn't think TC kissed the Sage ring for their "approval"  So does Sage have any weight to throw around?



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    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444
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  • 7.  RE: TrueCommerce and Sage 100 integration

    Posted 02-10-2025 14:56

    Any word if True Commerce is compatible with Sage 100 version 2024?



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 8.  RE: TrueCommerce and Sage 100 integration

    Posted 02-10-2025 15:00

    @Debby Hanson can you share what you know?  I think you mentioned on Friday that True Commerce is "now" ready for v2024.  Can you confirm?  



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    Madeline Stefanou
    RKL eSolutions, LLC
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  • 9.  RE: TrueCommerce and Sage 100 integration

    Posted 02-10-2025 15:13

    Yes, I did contact TrueCommerce on 2/7/25 to ask them that very question and this is the response I received:

     

    "I (the tech support person that picked up my call) spoke with our integration team we now support Sage 100 2024"

    I made them email it to me to ensure I had the correct response.

    Hope that helps.

    Thank you

    Debby

     

    UPCOMING OUT OF OFFICE:

    March 12 – 15th for 90 Minds Conference

    Debby Hanson

    Senior Solution Architect

     

    Logo

    phone: 484.874.2221 |

    email: dahanson@rklesolutions.com | website: rklesolutions.com

     

     






  • 10.  RE: TrueCommerce and Sage 100 integration

    Posted 02-10-2025 15:18

    Thanks Debbie!  It would be nice if they let the Sage 100 community know.  I opened a case last October with TC.  I was emailed a few times that they would let me know the moment it was ready.  I replied to the case email last Friday and received a "That case has been closed due to inactivity.".  



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 11.  RE: TrueCommerce and Sage 100 integration

    Posted 02-10-2025 15:54

    Your welcome!

    And I know....I just started calling and opening case after case every few weeks until they finally gave me the good news.

     

    Thank you

    Debby

     

    UPCOMING OUT OF OFFICE:

    March 12 – 15th for 90 Minds Conference

    Debby Hanson

    Senior Solution Architect

     

    Logo

    phone: 484.874.2221 |

    email: dahanson@rklesolutions.com | website: rklesolutions.com

     

     








  • 12.  RE: TrueCommerce and Sage 100 integration

    Posted 02-20-2025 09:51

    Hi @Debby Hanson,

    Were you ever able to get a download and/or schedule the upgrade for your client? They still haven't reached out to our client, so I called their support line. I spoke with Jacob, who told me that it will be "ready in April of 2025" and "still undergoing testing"!!

    @Doug Higgs, any news re your client?

    Thanks



    ------------------------------
    Cullen Lowe | Senior Business Consultant

    Kissinger Associates, Inc.
    Office: 800-562-5456 x255 | Mobile: 717-460-3755
    cullenl@kissingerassoc.com | kissingerassoc.com
    ------------------------------



  • 13.  RE: TrueCommerce and Sage 100 integration

    Posted 02-20-2025 10:59

    Hey @Cullen Lowe,

     

    On 2/4725, I called to open yet another case with TrueCommerce and they did confirm, verbally and via email, that Foundry was ready for v2024.

    Case #18416060 - "Sage 2024 Upgrade"

    Here's the email:

     

    We are pleased to inform you the matter or request regarding upgrading to Sage 100 2024 has been successfully resolved or addressed, the resolution for this case was:

    I spoke with our integration team we now support Sage 100 2024. 

    As a result, we will be marking this case as resolved. 

    I followed up to ask if there was a download or to schedule with them and they said to schedule it with their "integration" team.

    I've since told the "good news" to my client and we are now planning the upgrade but haven't "scheduled" the time with TrueCommerce yet.

    If you have since received conflicting information from them then THAT'S concerning.........heavy sigh........

     

    I guess I'll need to follow up with them again.  Thank you for letting me know.

    To be continued......

     

    Debby

     

    UPCOMING OUT OF OFFICE:

    March 12 – 15th for 90 Minds Conference

    Debby Hanson

    Senior Solution Architect

     

    Logo

    phone: 484.874.2221 |

    email: dahanson@rklesolutions.com | website: rklesolutions.com

     

     






  • 14.  RE: TrueCommerce and Sage 100 integration

    Posted 02-21-2025 07:24

    @Cullen Lowe  I asked my customer on 2/11 to open a case with True Commerce to see if they were compatible yet.  Below is the reply:

    Yes, we are currently compatible with Sage 100 Standard 2024.  After you complete your Sage upgrade, follow the steps in the article below to get the new setup to work with foundry.  Please let me know if you have any questions.

     Sage 100 - Setup Guide | TrueCommerce Foundry Help Center

     Thanks,

    Jeff Jativa | Integration Specialist

    Tech Support Number: 888-430-4489 Option 3, then Option 1

     



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 15.  RE: TrueCommerce and Sage 100 integration

    Posted 02-21-2025 09:49

    Thanks Doug,

    Greatly appreciated. Wonder why Jacob didn't get that memo?

    Also, even though my father told me it is better to remain silent and be thought a fool... When they say "Foundry", what is that? Is that a specific type of EDI?

    Thanks again,

    Cullen



    ------------------------------
    Cullen Lowe | Senior Business Consultant

    Kissinger Associates, Inc.
    Office: 800-562-5456 x255 | Mobile: 717-460-3755
    cullenl@kissingerassoc.com | kissingerassoc.com
    ------------------------------



  • 16.  RE: TrueCommerce and Sage 100 integration

    Posted 02-21-2025 10:01

    My interpretation is that Foundry is the Transaction Manager with services in addition to traditional EDI.  Per the web site link below:

    https://www.truecommerce.com/commerce-network-foundry/

    TrueCommerce has spent decades empowering suppliers of all sizes to sell to the largest retailers in the world, through EDI solutions. But we saw that our clients needed more and more solutions to keep sales flowing-from marketplaces to inventory management, to eCommerce storefronts, and beyond. With so many moving parts, there was simply too much assembly required. Business leaders were wasting precious time and resources piecing together the backbone of their business-their supply chain.

    To address this need, we built TrueCommerce Foundry, a broad set of unified commerce services and apps that connects customers, suppliers, channels, and systems. This platform revolutionizes supply chain visibility and collaboration by helping organizations make the most of their omnichannel initiatives through business P2P connectivity, order management, collaborative replenishment, intelligent fulfillment, and cross-functional analytics.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------