For 1 and 2, I believe that was true in the past but not sure if it's still true today. I'm sure others here know. But do use that trick I mentioned where the 17th and 18th digit of the 20-digit Unlocking Key from the Sage portal for the customer account tells you the real number of licenses in hexadecimal. So if it said "16", it means you have 22 real licenses (16x 1 then add 6 more).
For 3 and 4, your assumptions are correct.
Finally my edumucated guess is when the Integration Engine service (the middleware piece between CRM and Sage 100) is running, it consumes a license.
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Alnoor Cassim
Email:
alnoor@asifocus.comPh: 949-689-9887
Orange County, CA
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Original Message:
Sent: 07-20-2021 00:15
From: Douglas Luchansky
Subject: True Commerce questions
Hi there
Questions if anyone know (and I did a bunch of checking on the portal, in our own instances, as well on a client's instance):
- For Advanced and Premium, do they come with 2 additional licenses – one for the software to run on the server and one for Sage CRM to connect?
- Does Standard only come with one additional license for Sage CRM to connect?
- In theory, I assume a company cannot control BOI consuming which license?
- Let me give an example:
- In Advanced, an instance showed 17 registered users and 15 available when I was the only user logged in.
i. The company has a 15-user system.
- Can I assume 1 user was being consumed by me and 1 user was being consumed by the server component?
To tell you the truth, I know there is one free user of Sage CRM that the client gets, but I am not sure – does Sage CRM consume a Sage 100 license, and if so, does Sage provide an extra Sage 100 license to all companies?
Thank you,
Douglas Luchansky
ACI Consulting
p 714.282.0378 ext. 302 f 714.282.0235
douglas@ACIconsulting.com
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Original Message:
Sent: 7/19/2021 1:29:00 PM
From: Alnoor Cassim
Subject: RE: True Commerce questions
Doug - Yes TC uses BOI. It uses a Sage license then releases it when it's done creating the SO's (or whatever the data entry is). This has been discussed several times on other threads of how unfortunately one cannot "reserve" a Sage license from the license pool. So if say you have say 21 total licenses available including the one they give you for Sage CRM, then any BOI connection will use any 1 from the pool of 21.
(The discussion on other threads was if there are multiple BOI connections running at same time then it would temporarily use multiple Sage licenses until it's done. The workaround is to have Sage running on the server where somebody is logged into the Launcher. Upside is no more than 1 BOI connection is ever used . The downside is you're always using a Sage license, and the server's desktop is always logged in)
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Alnoor Cassim
Email: alnoor@asifocus.com
Ph: 949-689-9887
Orange County, CA
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