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  • 1.  This is a great post from Mark on what the present

    Posted 05-29-2013 07:48
    This is a great post from Mark on what the present penalties are for failing to renew Sage maintenance. This was taken from a reply Sage sent to a customer who did not renew. As always double check the current market conditions before quoting it to a customer as Sage seems to change their penalty computations from time to time. http://community.90minds.com/2013/05/29/what-happens-if-i-cancel-my-sage-maintenance-plan/


  • 2.  RE: This is a great post from Mark on what the present

    Posted 05-29-2013 07:52
    Love this reply that the Sage REP sent: Additionally, Sage has advanced our technical support services recently and to view more detail of how they can help you, visit http://na.sage.com/sage-100-erp/product-support/support-coverage . As of January, partners are now limited to a number of cases to call our support team. So often times partners may need to utilize their customers' support cases to call into Sage.


  • 3.  RE: This is a great post from Mark on what the present

    Posted 05-29-2013 07:57
    I don't think customers lose access to Sage Forums. Have one that didn't renew last year and they're basically getting using the forums for tech support.


  • 4.  RE: This is a great post from Mark on what the present

    Posted 05-29-2013 08:07
    Interesting. Wonder if Sage will start to disconnect people on their new Sage City revamped forum upgrade in June? ..


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