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  • 1.  The prompt for entering a Reason Code in SO will o

    Posted 09-29-2016 05:20
    The prompt for entering a Reason Code in SO will only come up if you set the Retain Deleted Orders in SO options to ""Prompt"". Any way to enter a reason code when deleting an order without giving the salesperson the option of saving it in history or not. We want to keep it on ""Yes"" in SO options. Also, is there anyway to make the Reason Code required. Now they can just hit cancel and bypass entering a code while still able to delete the order. Sage 2015 Advanced. TIA


  • 2.  RE: The prompt for entering a Reason Code in SO will o

    Posted 09-29-2016 12:14
      |   view attached
    Hide the cancel button.


  • 3.  RE: The prompt for entering a Reason Code in SO will o

    Posted 09-29-2016 12:18
    And the ability to close the window.


  • 4.  RE: The prompt for entering a Reason Code in SO will o

    Posted 09-30-2016 08:27
    @MoiraGoggin Thank you, I am able to hide the Cancel button in Customizer.@MarkKotyla How do I hide the Red X or the ability to close the window? Thank you both


  • 5.  RE: The prompt for entering a Reason Code in SO will o

    Posted 09-30-2016 08:55
    Don't think you can do it with Customizer. Probably requires MD, otherwise user can just lose the window without selecting a Reason code.


  • 6.  RE: The prompt for entering a Reason Code in SO will o

    Posted 09-30-2016 10:48
    Can you attach a UI script to that panel?


  • 7.  RE: The prompt for entering a Reason Code in SO will o

    Posted 09-30-2016 11:45
    Yes - it you script it just prevent a blank/null reason code. That guarantees the user selects a reason code but does not guarantee they select the correct one.


  • 8.  RE: The prompt for entering a Reason Code in SO will o

    Posted 09-30-2016 11:52
    retVal = oUIObj.SetVar(""IGNORE_EXIT"", 1)