Sage 100

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  • 1.  The more I know, the less I understand. I can't f

    Posted 11-16-2010 06:31
      |   view attached
    The more I know, the less I understand. I can't figure out where to change the default e-mail address in paperless delivery...... I have looked in the paperless setup options under form maintenance. I've looked under electronic delivery message maintenance. Where is it or is it just saved when you actually send the e-mail????


  • 2.  RE: The more I know, the less I understand. I can't f

    Posted 11-16-2010 06:34
    Do you mean the address you are sending from? That's in company maintenance.


  • 3.  RE: The more I know, the less I understand. I can't f

    Posted 11-16-2010 06:57
      |   view attached
    But it IS in Form Maintenance. Although you can change it when you do a send.

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  • 4.  RE: The more I know, the less I understand. I can't f

    Posted 11-16-2010 07:10
    BL is right as usual. Right on tab one under my nose. I always looked at the e-mail tab, not the first tab as these fields always seemd to be unused. Next question, I keep thinking there is a way to do on the fly message maintenance when printing/sending the electronic document in SO order/invoice printing. Am I having similar old man moments. Is there a way to do on the fly message maintenance?


  • 5.  RE: The more I know, the less I understand. I can't f

    Posted 11-16-2010 09:38
    I don't believe so, except for adding a button to the ""Electronic Delivery for Forms"" screen - which is accessed from the Electronic Delivery icon (Alt-L) in S/O Order/Invoice Printing.


  • 6.  RE: The more I know, the less I understand. I can't f

    Posted 11-17-2010 06:47
    You might be thinking of how it works when you send from the viewer. If you go to the viewer and find the form you would like to send you then have the option to change the message.


  • 7.  RE: The more I know, the less I understand. I can't f

    Posted 11-17-2010 07:21
    Actually, if you print an invoice from history (in my case, select an open invoice in customer maintence) and select the electronic delivery, you are offered a opportunity to edit the message before sending it. I like this option. Am bewildered why this option isn't available across the board for all electronic deliveries. For instance, in customer service when they e-mail a SO as an acknowledgement. It would be nice to specify who is sending it instead of a generic customer service department. Another aggrevating inconsistency in coding...........