Actually, if you print an invoice from history (in my case, select an open invoice in customer maintence) and select the electronic delivery, you are offered a opportunity to edit the message before sending it. I like this option. Am bewildered why this option isn't available across the board for all electronic deliveries. For instance, in customer service when they e-mail a SO as an acknowledgement. It would be nice to specify who is sending it instead of a generic customer service department. Another aggrevating inconsistency in coding...........