Sage 100

 View Only

  • 1.  Terminal Server Printing

    Posted 04-23-2020 08:52
    Good morning all, just moved a customer from 2017 to 2019.  New Sage Server, same Terminal Server.  We cannot post\pdf if we have redirected printers turned on.  KB from Sage  (KB 50176) informs me to turn it off, and we can post.  That works, however, not a long-term solution.  Curious what others have experienced on this and any workarounds.

    ------------------------------
    John Wilder
    Technology Integrators
    ------------------------------


  • 2.  RE: Terminal Server Printing

    Posted 04-23-2020 08:59
    The issue is redirecting the PDF Converter printers.

    The Remove the PDF Converter printer(s) from the client machines and you should be able to redirect other printers. 


    ------------------------------
    Eric Lunceford
    First Mate Business Solutions
    Oklahoma City, OK
    877-880-8960
    https://www.firstmatellc.com/
    ------------------------------



  • 3.  RE: Terminal Server Printing

    Posted 04-23-2020 12:12
    Eric, thanks. I checked that, they don't have any local PDF installs.

    ------------------------------
    John Wilder
    Technology Integrators
    ------------------------------

    Original Message


  • 4.  RE: Terminal Server Printing

    Posted 04-23-2020 12:41
    Check that each user's default printer has a good driver installed on the server.  (I believe that the default printer is used by Paperless to set page dimensions, and if there is a bad / missing driver, you could have problems).

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


Related Content