Sage 100

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  • 1.  system thinks Sage 100 is located on c-drive when actually it's running on e-drive

    Posted 12-05-2024 13:18

    Client's server thinks Sage 100 (v2021) is located on the C-drive when actually it's running on the E-drive, although the folder does exist on C (from initial/orig install I suppose).  So upon installing a PU or new module for example, it automatically goes to the C-drive instance.  Last time ('22) I had to copy the Live E-drive instance to the C-drive location, install what I needed, then copy back to E-drive instance.

    So I'm trying to avoid this extra copying process and simply make the necessary change(s) in regedit.  Is anyone familiar?  I located the below 19 regedit locations that have that wrong C-drive path, but it ain't feasible to go through and update everything manually – but certainly can if it's just a few spots that are applicable. 

    • Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store
    • Computer\HKEY_CURRENT_USER\Software\ODBC\ODBC.INI\SOTAMAS90
    • Computer\HKEY_CURRENT_USER\Software\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\Recent Files
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\008A02C25020614741EC3B3FF42135AF
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\E2F71C277FCBFE045BC6EC435A33EDD5\InstallProperties
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{72C17F2E-BCF7-40EF-B56C-CE34A533DE5D}
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sage\MAS
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sage\Sage 100\7.00
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sage\Sage100ERP
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sage Software\Providex File Server
    • Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Sage 100 Advanced 2021 (10000)
    • Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Sage 100 Advanced 2021 (10000)
    • Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sage 100 Advanced 2021 (10000)
    • Computer\HKEY_USERS\.DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store
    • Computer\HKEY_USERS\.DEFAULT\Software\ODBC\ODBC.INI\SOTAMAS90
    • Computer\HKEY_USERS\S-1-5-18\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store
    • Computer\HKEY_USERS\S-1-5-18\Software\ODBC\ODBC.INI\SOTAMAS90
    • Computer\HKEY_USERS\S-1-5-21-1924567062-4201821536-3555327798-1106\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store


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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 2.  RE: system thinks Sage 100 is located on c-drive when actually it's running on e-drive

    Posted 12-06-2024 08:12

    The only way to really confirm this would be to run Process Monitor while the product update installer is running and watch which registry keys it looks at.



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    Steve Iwanowski, NextStep Technology Advisors, aka DSD Lancaster PA ¯\_(ツ)_/¯
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  • 3.  RE: system thinks Sage 100 is located on c-drive when actually it's running on e-drive

    Posted 12-06-2024 08:32

    My gut leads towards the HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sage branch, specifically HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sage\Sage 100\7.00



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    Steve Iwanowski, NextStep Technology Advisors, aka DSD Lancaster PA ¯\_(ツ)_/¯
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