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  • 1.  Suggestion for next year...We need two contacts f

    Posted 02-03-2016 18:03
    Suggestion for next year... We need two contacts for each affiliate and especially for affiliate sponsors.


  • 2.  RE: Suggestion for next year...We need two contacts f

    Posted 02-04-2016 03:54
    What's the issue we are looking to resolve? Non-responsiveness? Wrong contact? I think it's important to send one and done enrollment - from my history with affiliates you get their attention for a very short amount of time then they ignore all other inquiries until the final hour. The initial sign-up should obtain money, give dues days by which things are needed, have an area for them to submit their session info (if any). An more importantly clearly spell out what happens if we don't receive their information by xx/xx/xx. My fear is that two contacts will lead to "":well I though y was doing that, or I didn't reply because I thought x was handling it"" It gets even worse when you add in phone because 75% aren't at the phone so you leave a message. Managing the affiliate registration is a full time job during this time of the year.


  • 3.  RE: Suggestion for next year...We need two contacts f

    Posted 02-04-2016 14:48
    The issue to resolve - we have some higher-ups, like Jeff SWK or Paige at Sage that while they are the decision makers/payers have limited availability to deal with details like logos, ads, session descriptions and bios. I just want two email addresses one primary and the other their admin person.


  • 4.  RE: Suggestion for next year...We need two contacts f

    Posted 02-04-2016 14:50
    Has he not been responsive? Or you would just like an alternative contact?


  • 5.  RE: Suggestion for next year...We need two contacts f

    Posted 02-04-2016 14:51
    Yes and yes.


  • 6.  RE: Suggestion for next year...We need two contacts f

    Posted 02-04-2016 14:53
    Those are just two examples, as you know @ThereseLogeais it's been hard to get the attention of some of these folks. Paige's admin actaully was great to deal with but I only got her contact info. after receiving and 'out of the office' email response, else I never would have known her.


  • 7.  RE: Suggestion for next year...We need two contacts f

    Posted 02-04-2016 14:55
    While @WayneSchulz has a good point, I agree with Moira. For example, Kristen at JDB Solutions has been great to work with while Joe Bisaha is one very busy person.