Sage 100

Stumped. Can you think of any reason not to be able to reprint AR invoices from history for one specific customer? Other customer invoices reprint fine.

AR Module --> Report Menu --> Invoice History Printing --> select Invoice Type and Form. Double check the ""UNPAID INVOICES ONLY"" flag. I often forget to turn that flag off, and if all the invoices are paid, then nothing prints. Could this be your issue? Is it a ""customized form""?

Does the crystal form have any additional files / joins other than the work file ?

Maybe something left over in the wrk file?

These are unpaid invoices but unpaid unchecked anyway. I'm going to reint the work files and try again.

Can you print a standard invoice for that customer?

If you try and quick print one, what happens? I've seen invoice headers without lines... so perhaps it is corrupted data without enough to print anything. Form customizations are also something to look into.

I think I've determined that a recent VI job that populated a new UDF on the History Header may be the culprit.

Setup the UDF on the work file rather than linking. Either one works but is my preference.

I really hate to admit my bonehead move but here goes. The VI job to update the invoice history header had Source Module AR instead of A/R. I can't believe it didn't throw these out as invalid records but it didn't. Re-imported with A/R and all is well. Thanks to all for jumping in.

Glad you found the solution and good reminder to us all.