Sage CRM

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  • 1.  Strange thing happening with CRM: One user logs in

    Posted 09-12-2012 09:57
    Strange thing happening with CRM: One user logs in to CRM, right clicks ""New"" and then chooses ""Quote."" Sage 100 launches, but Internet Explorer dies. The other workstations work fine. I've disabled all the IE add-ons and goodies that I can find on this machine. Also, all the inquiry screens (Custom Inquiry, Sales Order View, etc.) work without issue. It is just when launcing a new quote or Sales Order. EDIT: We can also launch the ""View/Edit Quote"" without shutting down IE. CRM: 7.1.d.2 IE9, Compatibility mode. Windows 7 If anyone has any other #BrightIdeas, I'm listening. I'm on-site right now.


  • 2.  RE: Strange thing happening with CRM: One user logs in

    Posted 09-12-2012 11:15
    See if the IE9 is set for ""Protected Mode"". We had the same issue and unchecking ""Protected Mode"" resolved the issue. The check box is on the Security tab, if my memory is right.


  • 3.  RE: Strange thing happening with CRM: One user logs in

    Posted 09-13-2012 07:03
    Didn't get a chance to update status yesterday, but that was the right answer, @LeonardSmith. Thanks! #solved