Sage 100

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

I was able to get the web client to load by uninstalling Starship Web Client, Web Utilities and IIS, Then reinstalling everything. BUT, the Connector does not get installed. No shortcut to launch the connector and the web client complains the source is not setup, run the connector. Doesn't the connector install with the Web Client?

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

Take a look at this KB from V-Technologies - https://vtechnologies.my.site.com/support/s/article/What-is-the-Connector-and-why-do-I-need-to-install-it

I was able to get the web client to load by uninstalling Starship Web Client, Web Utilities and IIS, Then reinstalling everything. BUT, the Connector does not get installed. No shortcut to launch the connector and the web client complains the source is not setup, run the connector. Doesn't the connector install with the Web Client?

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

I think this has instructions on the download - https://vtechnologies.my.site.com/support/s/article/How-and-where-do-I-install-the-StarShip-Online-Connector

Take a look at this KB from V-Technologies - https://vtechnologies.my.site.com/support/s/article/What-is-the-Connector-and-why-do-I-need-to-install-it

I was able to get the web client to load by uninstalling Starship Web Client, Web Utilities and IIS, Then reinstalling everything. BUT, the Connector does not get installed. No shortcut to launch the connector and the web client complains the source is not setup, run the connector. Doesn't the connector install with the Web Client?

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

I was able to get the web client to load by uninstalling Starship Web Client, Web Utilities and IIS, Then reinstalling everything. BUT, the Connector does not get installed. No shortcut to launch the connector and the web client complains the source is not setup, run the connector. Doesn't the connector install with the Web Client?

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

Did you re-install the desktop client? 

I was able to get the web client to load by uninstalling Starship Web Client, Web Utilities and IIS, Then reinstalling everything. BUT, the Connector does not get installed. No shortcut to launch the connector and the web client complains the source is not setup, run the connector. Doesn't the connector install with the Web Client?

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

No, I reinstalled the web client. So the Connector installs from the desktop client but is used by the web client!? Well that makes sense  - NOT!

Did you re-install the desktop client? 

I was able to get the web client to load by uninstalling Starship Web Client, Web Utilities and IIS, Then reinstalling everything. BUT, the Connector does not get installed. No shortcut to launch the connector and the web client complains the source is not setup, run the connector. Doesn't the connector install with the Web Client?

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.

OK now I am getting the selection. I am guessing that did not come up before because W3Svc Service was not running and IIS was messed up.

No, I reinstalled the web client. So the Connector installs from the desktop client but is used by the web client!? Well that makes sense  - NOT!

Did you re-install the desktop client? 

I was able to get the web client to load by uninstalling Starship Web Client, Web Utilities and IIS, Then reinstalling everything. BUT, the Connector does not get installed. No shortcut to launch the connector and the web client complains the source is not setup, run the connector. Doesn't the connector install with the Web Client?

@Doug Higgs, yep, that's what I was thinking. Uninstall and reinstall all the pieces.

I believe the IIS components get installed during the web client installation.  It may be worth a try re-installing the web client, or uninstall the web client and the IIS service and then re-install the web client.