I have client on v4.5 JO and CRM. CRM went live back in April and almost immediately started blowing errors in SO entry when linking the SO to the CRM record.. The ""not me"" game started immediately with none of the three wanting to get involved. After a couple months of the crap (problem does not manifest itself if you don't link the lead upon SO CREATION), we finally had a powwow with Sage in July. Another month goes by getting NDA's and files sent to Sage. And get this, problem isn't replicable.............. Now data is being sent to JobOps...
Two weeks ago I suggested that we go to v2014, install the latest CRM and see what happens. Can't get any worse can it????