Sage 100

Customer is on v2018 and has many UDF's in SO.  One in particular is a 'user responsible' lookup table at SO_SalesOrderHeader and the field is set to Required.
Often I get a call from them that the field has gone missing and they can't proceed as it's Required.
I connect in and there is a Custom Panel now that is User/Company specific (vs All/Company).  I delete it and all is good.
My question is:  How does this new Custom Panel get created and is there anything I can do to stop it from happening?  
Doing a Right Click-reset panel doesn't fix it and so they have to call.  I won't give them the directions to fix this, too many 'no attention to detail' hands in the pot.

Thanks
Nancy

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Nancy Hanson
Blytheco LLC
Eagan MN
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There is an option in Role Maintenance - Security Options - Custom Office to 'allow customizations of forms via hot-key'.  Turn that off to prevent users from accidentally creating their own custom screens.

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Dawn Kulbacki
Capitol Computer Systems, Inc.
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