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  • 1.  SO Invoice Processing - Batch is In Use

    Posted 05-16-2023 16:06

    Customer using v2018 ADV has a power interruption and is unable to access a SO invoice batch - flag is set to in use.  Found a KB suggesting that you highlight the batch number (batch panel) and reset it.  Doesn't work for me.  I DFDM'd GL batch entry looking for a sign, but found nothing obvious.  Rebooted the server.  Nada.

    Any thoughts or helpful hints out there change the "in use" status?

    TIA



    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------


  • 2.  RE: SO Invoice Processing - Batch is In Use

    Posted 05-16-2023 16:34

    Try to reset the service / session files.



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
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  • 3.  RE: SO Invoice Processing - Batch is In Use

    Posted 05-16-2023 22:29

    Server reboot (which I did) resolved issue.



    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------

    Original Message


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