Sage 100

So, I have a customer that frequently enters an invoice and lines. They then return to that invoice and change the customer to a new division. The GL accounts on the lines are being posted by division. Changing the customer to a new division does not cause an update of those accounts to the new division. Anyone run into this? Anyone know if there is a solution such as a script?

No good solution for you but I am somewhat surprised this is an issue. When you change the customer number, you are asked if you would like to update the pricing.... If you answer Yes, one would think the program would also update the GL account numbers.... they are already making a pass through the line items. How many companies found out the hard way about this lack of a feature? There is no warning, you just happen to notice at the end of the month that you need to reclassify 400 transactions. Good grief.

When I talk to support they indicated the invoice should just be deleted and reentered. Easy to say but not practical and an issue. The system should at least warn if division posting is turned on and the customer division changes.