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  • 1.  smtp.emailsrvr.com - two customers where I had to make this change

    Posted 11-07-2022 15:43

    So far I've had two customers who were using Rackspace - smtp.emailsrvr.com - and their paperless office email delivery threw the typical mumbo-jumbo error.

    In both cases the users swear they made no changes to the password.

    When I logged into their system I changed the SMTP Encryption from NONE to TLS/STARTTLS and email delivery began working without any further issue.
    Just an FYI.
    It appears to be unrelated to TLS changes and I don't think the customer made any changes on their end so I'm going with some type of system change at Rackspace.


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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 2.  RE: smtp.emailsrvr.com - two customers where I had to make this change

    Posted 11-07-2022 15:54
    Here's the standard awful error message Sage threw


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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 3.  RE: smtp.emailsrvr.com - two customers where I had to make this change

    Posted 11-07-2022 16:01
    The email server probably just stopped accepting unencrypted email... which would be long overdue by today's standards.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------

    Original Message


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