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Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

  • 1.  Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 14:39

    I have not worked with serialized items too much over the years, but I always understood that a serialized item may ever only have a quantity of ONE on hand at any given time.  My assumption is that rule would span warehouses.  I discovered that Sage allows the same item/sn combination to exist in multiple warehouses with a quantity.   I tested this in a 2021 and 2024 system.  Does this seem correct? Or am I missing some other configuration that prevents this?

    TIA for your input.  



    ------------------------------
    Rebekah Veuger
    President
    ClearPoint Consulting Group
    619-997-1627
    ------------------------------


  • 2.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 15:04

    Hi Rebekah,

    Yes, Sage allows the same item/sn combination to exist in multiple warehouses with a quantity. This has always been a thorn in my side. 

    Sorry for the bad news!

    Karen



    ------------------------------
    Karen O'Lane
    Accounting Systems, Inc. (ASI)
    kolane@asifocus.com
    559-448-0900
    559-577-4142
    http://www.asifocus.com
    ------------------------------



  • 3.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 15:17

    Thanks Karen.  Wow, I am surprised as this seems to defeat the purpose of a serial number.  Are you aware if Sage believes this to be a "feature" or a flaw that they are unwilling to fix.  I will need to explain to my client why this valuation method does not perform as expected. 



    ------------------------------
    Rebekah Veuger
    President
    ClearPoint Consulting Group
    619-997-1627
    ------------------------------



  • 4.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 15:43

    Sure! I don't know. All I ever got was 'works as designed'. I suspect that some intense additional programming would be needed and they don't want the challenge. I don't think that there is a business case for a single product having a different serial number just because it's stored in a different warehouse. It makes no sense.

    I don't see an entry for this on Ideation90, or on the Sage ideas site. I'm sure that it's out there somewhere and I'm not using the right search words. Or else users gave up. It might be good to add it when you get a minute.



    ------------------------------
    Karen O'Lane
    Accounting Systems, Inc. (ASI)
    kolane@asifocus.com
    559-448-0900
    559-577-4142
    http://www.asifocus.com
    ------------------------------



  • 5.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 18:03

    Will do. Thanks again.



    ------------------------------
    Rebekah Veuger
    ClearPoint Consulting Group
    619-997-1627
    ------------------------------



  • 6.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 16:17

    Oh boy!  Everyday, I learn something new.  I never knew this worked this way... sigh... 



    ------------------------------
    Madeline Stefanou
    RKL eSolutions, LLC
    ------------------------------



  • 7.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 19:52

    @Madeline Stefanou - "I never knew this worked this way" That Sage was lazy or the same serial number in multiple warehouses??

    If you think about it, one would expect a vendor to have decent control over their SN process.  And what are the odds that TWO vendors have the same SN for like part you buy under your part number.  It is probably a lot of work for minimal need.  From a manufacturing standpoint, I would hope a company had decent SN controls but who knows.....

    @Rebekah Veuger - What was the circumstance how you came across this?



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444
    ------------------------------



  • 8.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-24-2024 19:58

    I thought the same @Jeff Schwenk that this shouldn't ever happen.   I think there should still be some control in the software though to prevent a PO being over received in a different warehouse using the same serial number.  One would think at least a warning message would appear.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 9.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-25-2024 08:43

    I've never noticed this before.  What I am seeing is that I can add the same serial number for the same item to three different warehouses.  It only stops me when I try and transfer one of those units to a warehouse that already has that same serial number on hand.  If that serial is sold from a warehouse, it does then let you transfer the item with the same serial from a different warehouse into the one that no longer has the serial.  I honestly think this is a "misstep" in Sage Engineering (otherwise known as "working as designed"). 



    ------------------------------
    Madeline Stefanou
    RKL eSolutions, LLC
    ------------------------------



  • 10.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-25-2024 11:28

    I sold Sage to a firearms manufacturer at the turn of the century. Imagine my (and my customer's) surprise to learn that this is how the system works. The ATF keeps pretty tight control on serial numbers. 

    It's a bad design. Or an oversight. Either way, not good.



    ------------------------------
    Karen O'Lane
    Accounting Systems, Inc. (ASI)
    kolane@asifocus.com
    559-448-0900
    559-577-4142
    http://www.asifocus.com
    ------------------------------



  • 11.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-25-2024 11:32
    Edited by Greg Stiles 10-25-2024 11:33

    I ran into this issue a long time ago and had DSD write custom code for my client.

    https://www.dsdinc.com/enhancements/marketplace/products/im-1241-unique-serial-numbers-per-item



    ------------------------------
    Greg Stiles
    DSD Business Systems
    ------------------------------



  • 12.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-25-2024 11:43

    @Greg Stiles - Good to know! I need to remember to check DSD for software that fixes dumbass problems in Sage.

    @Rebekah Veuger - There you go. Just buy this for your customer. :-)



    ------------------------------
    Karen O'Lane
    Accounting Systems, Inc. (ASI)
    kolane@asifocus.com
    559-448-0900
    559-577-4142
    http://www.asifocus.com
    ------------------------------



  • 13.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-28-2024 11:56

    Thanks everyone!!

     

    Rebekah Veuger
    Principal/Senior Consultant
    t: (858) 384-3241 | m: (619) 997-1627
    e: rebekah@clearpointcg.com
    a: 
    280 Cypress LaneEl Cajon92020
    Request Support

    From: Karen O'Lane via 90 Minds, Inc. <Mail@ConnectedCommunity.org>
    Sent: Friday, October 25, 2024 9:44 AM
    To: Rebekah Veuger <rebekah@clearpointcg.com>
    Subject: RE: Sage 100 : Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

     

    @Greg Stiles - Good to know! I need to remember to check DSD for software that fixes dumbass problems in Sage. @Rebekah Veuger - There you go.... -posted to the "Sage 100" community






  • 14.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-25-2024 11:34

    This very much fits my reply to the WAD response:  "So the design is deflective, not the code, and you think that means you don't have to fix it?"



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    Phil McIntosh
    Friendly Systems, Inc.
    ------------------------------



  • 15.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-25-2024 11:42

    Well, the good news @Karen O'Lane is that you can go back to your firearms client and offer up @Greg Stiles solution.  A win win all around



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444
    ------------------------------



  • 16.  RE: Serialized Item - Qty greater than one allowed if different warehouse. Is this right??

    Posted 10-25-2024 11:47

    My client is a medical device manufacturer and we had the same experience. It is bad design and should have an option to enable/disable.



    ------------------------------
    Greg Stiles
    DSD Business Systems
    ------------------------------