Sage 100

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  • 1.  Serial numbers with non-visible characters at the end

    Posted 08-25-2025 19:03

    Client has several serial #s for an item that have 2 non-visible characters at the end of the S/N.  They do not show up in lot/serial Inquiry.  I see the SNs in IM_ItemCost and IM_LotSerialTransactionHistory.  If I correct them in those two files, are there any other files I need to fix?



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
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  • 2.  RE: Serial numbers with non-visible characters at the end

    Posted 08-25-2025 20:13

    That should be it if the items are still in stock. Another reminder client's to not copy and paste from Excel into Sage 100. I have a client also that tends to do this, and I have to clean up like you. They should at least post into a notepad first if they don't want to type in the number.



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    Bill Pfahnl
    Nims & Associates
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  • 3.  RE: Serial numbers with non-visible characters at the end

    Posted 08-25-2025 21:05

    Hey Bill!  Yep, bet that's what they did.  I'll get on my soapbox!  Thanks for the confirmation.



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
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  • 4.  RE: Serial numbers with non-visible characters at the end

    Posted 08-26-2025 11:09

    Been there done that too!
    FWIW - I have found that if you select the cell and copy from the edit bar it will not bring over the extra characters. 



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    Greg Stiles
    DSD Business Systems
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  • 5.  RE: Serial numbers with non-visible characters at the end

    Posted 08-26-2025 14:21

    Agree with Greg. Copying from the formula bar is safe if they can get into the habit of consistently doing so. Copying directly from the cell appends the extra CR and LF characters. But if it's a situation where they need to copy from Excel all day long and copying from edit bar becomes tedious, here are couple of ideas:

    1. Have them copy/paste the Excel contents into a Google Sheet (or import the XLSX into Google Sheets). Then copy the cells from there. Now it won't include the extra characters.
    2. If they are pasting into Sage into say the Lot Number / Serial Number field on a Lot/Serial Tier Distribution window, presumably a little script can run from there to strip out the CR and LF for you. I've done this before where they were pasting stuff into the CommentText field on PO Entry / Lines and SO Entry / Lines.


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    Alnoor Cassim
    Accounting Systems, Inc. (ASI)
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  • 6.  RE: Serial numbers with non-visible characters at the end

    Posted 08-28-2025 11:21

    Thanks for the feedback!  Alnoor, appreciate the alternatives.  I've been telling people to copy from a .TXT file, but good to know there are other options.



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
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  • 7.  RE: Serial numbers with non-visible characters at the end

    Posted 08-28-2025 11:34

    If you know the data entry screen that allows the extra CRLF, report to Sage for correction.  They fixed this for Item Maintenance (when creating new items), so they should be able to fix the blank characters for Lot / Serial entry too.  Seems like an easy "quick win" issue.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 8.  RE: Serial numbers with non-visible characters at the end

    Posted 08-29-2025 14:26

    It was Receipt of Goods.  They are on v2020.  When I get a chance, I'll test in current versions.  If it behaves the same way, I'll add it as a Quick Win request.



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
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