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  • 1.  Serial numbers look like they are on hand and available in Item Inquiry Cost Detail tab but QOH = 0 when DFDM IM_ItemCost

    Posted 09-10-2021 20:41
    Riddle me this, Batman.  This is v4.5.  Why does Item Inquiry Cost tab show QOH when DFDM IM_ItemCost  shows 0 OH?  I have rebuilt IM sorts & cleared Qty Committed.  I have also run the Item Balancing Utility + recalculate Item history.  Doesn't Item Inquiry Cost tab view look at IM_ItemCost?  The client was able to Disassemble serial numbers, and now have negative on hand for the S/N.



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
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  • 2.  RE: Serial numbers look like they are on hand and available in Item Inquiry Cost Detail tab but QOH = 0 when DFDM IM_ItemCost

    Posted 09-11-2021 08:35

    Look for multiple records for the same item/serial number in the IM_ItemCost table. I've seen this before where there is a record in IM_ItemCost table with no value in the field TierType and another record with TierType of "6"

     

     

     

    Thanks

    David Overholt

    DWD Technology Group, Inc.

    9921 Dupont Circle Drive West, Suite 300 | Fort Wayne, IN 46825

    260.423.2414 main

    800.232.8913 toll free

    sagesupport@dwdtechgroup.com

    www.dwdtechgroup.com

     






  • 3.  RE: Serial numbers look like they are on hand and available in Item Inquiry Cost Detail tab but QOH = 0 when DFDM IM_ItemCost

    Posted 09-13-2021 09:52
    Probably something stuck in the cost calc commit table.  See KB 20946.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 4.  RE: Serial numbers look like they are on hand and available in Item Inquiry Cost Detail tab but QOH = 0 when DFDM IM_ItemCost

    Posted 09-13-2021 20:01
    It turned out to be blank tier types, as @David Overholt suggested.  I had looked for them earlier, but didn't search properly the first time around.  Excel query helped me find them.​

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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------