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  • 1.  Scanco Registration screen not found

    Posted 05-10-2025 10:14

    I had this before for this client upgrading from 2021 to 2024, but now we've refreshed and it's back.  Looked through my emails and can't find what the fix was (so must have been on the phone and failed to document...)

    The program IS there



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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  • 2.  RE: Scanco Registration screen not found

    Posted 05-11-2025 11:23

    Hi Beth - you'll want to pull that file up in DFDM and delete the old registration record within it, then try activating again.



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    Amber Prayfrock, Blytheco
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  • 3.  RE: Scanco Registration screen not found

    Posted 05-11-2025 11:24

    And I meant to clarify: ..\MAS_SYSTEM\SY140_Registration



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    Amber Prayfrock, Blytheco
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  • 4.  RE: Scanco Registration screen not found

    Posted 05-11-2025 14:25

    Ah, I KNEW it was something easy!  I'm saving the email this time!

    THANK YOU SO MUCH, @Amber Prayfrock!



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------