Sage News and Discussion

Salesforce Standard I wonder how the Sage people in Dublin feel about having to use Salesforce now? It must be like BMW employees being told they have to drive Fords.

Ask any of them and you will see. The new CEO is doing a great job making sure everyone is drinking the kool aid. It's becoming a cult very quickly within Sage. Not saying that it's a bad thing necessarily....

They have to realize that there clearly is no longer a serious strategy at Sage for CRM. It's going to get enough R&D to keep it compatible with Sage ERP solutions and a feature here and there to justify maintenance. I don't know of any marketing whatsoever they do for SageCRM outside of trying to make it an add-on to Sage ERP sales

Mark, I've come 180 from the position I had, which is yours now. The product has been substantially improved in the past 2 yrs, fixing many of its annoying limitations. Ireland considers itself as 'publisher', with Sage NA as merely its distributor. It has 15k customer orgs and growing 15%-20% annually, above the market. Ireland is marketing directly in NA, and it's not bad stuff. Most important, Ireland is actively marketing Sage CRM as stand alone, rather than merely an appendage to ERP.

Hmmm . . . I'm still seriously considering adopting Acumatica for our internal accounting, billing, project management and CRM. In the last two weeks I was going back and forth, but now I'm much closer to the Acumatica direction.

Jerry, if they are advertising in NA, it sure isn't in any publications or media that I visit. The last major Sage related CRM ad I can remember was saleslogix advertising in the on-board airline magazine.