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  • 1.  Sales Orders stuck as Back Orders - Procedure to Clear?

    Posted 12-20-2023 11:32

    The end user invoiced a sales order and used a partial quantity. Then went in and changed the ordered quantity to match the invoiced quantity. Now the Order seems to be stuck as a Back Order with no way to relieve it. 

    Is there a process (without DFDM) to make this Back Order show as Complete?

    TIA



    ------------------------------
    Greg Stiles
    S & W Microsystems
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  • 2.  RE: Sales Orders stuck as Back Orders - Procedure to Clear?

    Posted 12-20-2023 11:37

    Just delete it?



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 3.  RE: Sales Orders stuck as Back Orders - Procedure to Clear?

    Posted 12-20-2023 11:44

    Tested in ABC:

    • Set quantity backordered to zero for all lines.
    • Post a zero $ invoice with a /C line... which should complete the SO.


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


  • 4.  RE: Sales Orders stuck as Back Orders - Procedure to Clear?

    Posted 12-22-2023 11:16

    Perfect - Thanks @Kevin Moyes Appreciate it much!



    ------------------------------
    Greg Stiles
    S & W Microsystems
    ------------------------------

    Original Message


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