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  • 1.  Sales Orders - setup options, keep sales order his

    Posted 07-18-2012 16:54
    Sales Orders - setup options, keep sales order history checked, 'Prompt' to keep deleted sales orders in history and 'Yes' to keep deleted sales order lines in history. When a multi-line sales order is invoiced, and one of the lines is completely invoiced, that line no longer displays on the sales order in Sales Order Entry but does show in Sales Order History Inquiry. Wasn't there a way to keep the lines that had invoiced complete displaying in SO entry along with those yet to be invoiced - or was that just my imagination? I ran thorugh this scenario on v. 4.3, 4.4 and 4.5, and completely invoiced lines do not display in SO entry. May be I'm just confusing this with how purchase order works?


  • 2.  RE: Sales Orders - setup options, keep sales order his

    Posted 07-18-2012 17:03
    I think your last sentence is the right one. Sales Order has always deleted completed lines right away in Sales Order Entry.


  • 3.  RE: Sales Orders - setup options, keep sales order his

    Posted 07-18-2012 19:24
    @BethBowers is correct. Once a sales order line is invoiced, it goes to history (if set up to do so) and then disappears from SO entry (for partially shipped SO's).


  • 4.  RE: Sales Orders - setup options, keep sales order his

    Posted 07-19-2012 09:59
    Thank you @BethBowers and @ThereseLogeais for jogging the old noggin - I thought that was right but sometimes your end user jumbles your memory!