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  • 1.  Sales Order status "New" retained after PS printed and partial shipment updated

    Posted 11-17-2023 16:45

    Status "New" is changed to "Open" after SO is printed as noted in Help.  Client imports web orders and only prints Picking Sheets.  Even after partial shipment, status remains "New".  Is that right?  Seems like other processes should change the status.



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    Bob Pfahnl
    Manager - Silicon Valley
    DSD Business Systems
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  • 2.  RE: Sales Order status "New" retained after PS printed and partial shipment updated

    Posted 11-19-2023 12:56

    Wonder if you tested with the Print Sales Order option unchecked? 

    I



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    Moira Goggin
    Chismet Consulting Corp.
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  • 3.  RE: Sales Order status "New" retained after PS printed and partial shipment updated

    Posted 11-19-2023 15:53
    Edited by Bob Pfahnl 11-19-2023 16:00

    Did not even consider that option, but will test.

    Changed the Option.  Printed a Picking Sheet.  Made no difference.  Backordered an Item.  Made no difference.


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    Bob Pfahnl
    Manager - Silicon Valley
    DSD Business Systems
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  • 4.  RE: Sales Order status "New" retained after PS printed and partial shipment updated

    Posted 11-19-2023 19:37

    Version?



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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  • 5.  RE: Sales Order status "New" retained after PS printed and partial shipment updated

    Posted 11-20-2023 08:49

    Pretty sure that's how it's always been



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    Beth Bowers
    (269) 358-0989
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