Sage 100

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  • 1.  Sales order quantites incorrect

    Posted 05-28-2019 15:54
    I have a client on Sage 100 Advanced v2018 SP6.  They are claiming that several times they have changed SO quantities on an existing order, but when they go to invoice Sage pulls up the original, not updated, quantity.  This is a big issue, because invoicing is incorrect.  Has anyone seen anything like this??

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    Jon Parkinson
    Parkinson Accounting Systems
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  • 2.  RE: Sales order quantites incorrect

    Posted 05-28-2019 15:58
    I haven't seen this. 
    Are you sure they aren't doing something like updating a master order?

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 3.  RE: Sales order quantites incorrect

    Posted 05-28-2019 16:24
    Edited by Doug Higgs 05-28-2019 16:43
    Did they have a multi bin program and or WMS system?  It could be the new so quantities aren't being allocated from a bin location.

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    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
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  • 4.  RE: Sales order quantites incorrect

    Posted 05-28-2019 18:32
    So the SO revised SO quantity was written to the table upon exiting?

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 5.  RE: Sales order quantites incorrect

    Posted 05-28-2019 19:04
    Check SO history detail to see if the changed value was saved to the order... these fields do apply to Standard orders.


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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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