Sage 100

 View Only
  • 1.  Sales Order Number Skipping

    Posted 04-08-2020 11:00
    The customer initiates a new sales order and the sales order number is skipping ahead 5 or more order numbers. The current order sequence does not interfere with sales orders in history.  Any ideas what could be causing this and how to fix it?  I have tried changing the "next order number" in Sales Order Options and it didn't help.

    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
    ------------------------------


  • 2.  RE: Sales Order Number Skipping

    Posted 04-08-2020 11:06
    Do users have their own SO defaults setup with the next order number? Do they use Sage CRM?

    ------------------------------
    Therese Logeais, Technology Integrators
    ------------------------------



  • 3.  RE: Sales Order Number Skipping

    Posted 04-08-2020 14:08
    Thanks @Therese Logeais  Good thought.  I'm not sure if the issue is solved yet but I am now not able to recreate it.  Determined the D drive on the server was full.  Rut Ro. ​​  That might do it.

    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
    ------------------------------