Sage 100

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  • 1.  Sales Journal hanging (just on print, not even to

    Posted 05-15-2015 04:28
    Sales Journal hanging (just on print, not even to update part yet) in Calculating Commissions. Have rebuilt files. Any ideas where to look?


  • 2.  RE: Sales Journal hanging (just on print, not even to

    Posted 05-15-2015 04:57
    Probably not it, but I had a similar issue last week. C/S ODBC service needed a restart.


  • 3.  RE: Sales Journal hanging (just on print, not even to

    Posted 05-15-2015 04:58
    Yeah, not - this is Std.


  • 4.  RE: Sales Journal hanging (just on print, not even to

    Posted 05-15-2015 05:25
    How about starting it again, then DFDM into the temp table to see which record it's stuck on (or near).


  • 5.  RE: Sales Journal hanging (just on print, not even to

    Posted 05-15-2015 05:28
    Hm. You're right, it should be on the creation phase, so should be able to see. GOOD THOUGHT, @MarkKotyla !!!!!!!!!!!!!!!


  • 6.  RE: Sales Journal hanging (just on print, not even to

    Posted 05-15-2015 06:04
    I've seen where a change in folder/file rights causes a problem, particularly when writing to files such as the WRK files. This can hold up the process. Usually happens when moving to new server and rights not full control.


  • 7.  RE: Sales Journal hanging (just on print, not even to

    Posted 05-15-2015 06:30
    OK, got it - had a CC transaction with a deposit amount on the Total tab (but not in CC screen). Luckily client remembered something happening while he was invoicing yesterday about the CC screen, so we just walked through the invoices (all billion and one of them) until we got to that one (because he didn't remember which one it had happened on).