@Doug Higgs In my view, I would offer it to my paying customers ( on a support agreement with me ). Although I would also spend a good amount of time writing why I think it unwise that they stay on an older, unsupported Sage version.
I probably would adjust my annual agreement by a material amount to support such groups since, in essence, they would be using me to avoid upgrading.
What's the downside to raising the fee other than they'll find someone else who they probably will pay hourly (quick questions free) to support something that is never going to be upgraded, never going to be enhanced? In most cases, these types of users are frequently trying to sell their business which in 90% of my experience, means Sage is out.
------------------------------
Wayne Schulz
wayne@s-consult.comSchulz Consulting
(860) 516-8990
Moodus, CT
------------------------------
Original Message:
Sent: 04-21-2023 08:30
From: Doug Higgs
Subject: Sage Releases TLS 1.2 Patches for v2016 to 2019
Thanks @Wayne Schulz Much appreciated. It provides some comfort knowing if we run out of time getting all of the upgrades done there is a lifeline.
If these fixes are meant for internal partner use when a customer cannot upgrade their system due to circumstances beyond their control, any suggestions for approaching customers about upgrading? "You are required to upgrade or your system will become read-only" is now not a true statement.
------------------------------
Doug Higgs
Midwest Commerce Solutions, Inc
(312) 315-0960
Chauffeur, Chef, and Personal Assistant to Sprinkles
------------------------------