Sage 100

Can anyone verify this statement from Sage regarding the lapsing of the PR subscription?

Wanted to add some clarity and color to this request as well, for a full understanding of the payroll cancellation and its repercussions.  If you decide to cancel payroll, please understand that this is a separate module that disappears from the software completely once cancelled. I say this to ensure you are aware that once payroll is cancelled, you will no longer have access to your historical data.

This is completely different from my understanding of the processing occurring when you let (PR ONLY) lapse.

Thanks in advance.

------------------------------
Jeff Schwenk
Bottomline Software, Inc.
(540) 221-4444
------------------------------

"disappears from the software"... POOF? I am almost 100% sure I have someone who went to outsourcing and they can still access reports, etc.  And the software did not magically disppear.

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Yep, new owners asking Sage (directly) for information.  They are DIY with their other company, so the thinking goes, why not with Sage?  I didn't even get any extra credit for pointing out to them that they were being invoiced for SI connector (SI not even being used).  Is the end near???  Time for a road trip!

------------------------------
Jeff Schwenk
Bottomline Software, Inc.
(540) 221-4444
------------------------------

Original Message:
Sent: 06-21-2024 12:43
From: Beth Bowers
Subject: Sage PR Subscription Lapse

"disappears from the software"... POOF? I am almost 100% sure I have someone who went to outsourcing and they can still access reports, etc.  And the software did not magically disppear.

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Good grief. No, it isn't going to just "disappear from the software". 

That being said, I always advise to keep the minimal PR tier license for however long they think they need to reference that data. Gives them the ability to calculate a check if they need to make an advance and ensures everything will work. 

------------------------------
Eric Lunceford
First Mate Business Solutions
Oklahoma City, OK
877-880-8960
------------------------------

Original Message:
Sent: 06-21-2024 13:03
From: Jeff Schwenk
Subject: Sage PR Subscription Lapse

Yep, new owners asking Sage (directly) for information.  They are DIY with their other company, so the thinking goes, why not with Sage?  I didn't even get any extra credit for pointing out to them that they were being invoiced for SI connector (SI not even being used).  Is the end near???  Time for a road trip!

------------------------------
Jeff Schwenk
Bottomline Software, Inc.
(540) 221-4444
------------------------------


Original Message:
Sent: 06-21-2024 12:43
From: Beth Bowers
Subject: Sage PR Subscription Lapse

"disappears from the software"... POOF? I am almost 100% sure I have someone who went to outsourcing and they can still access reports, etc.  And the software did not magically disppear.

------------------------------
Beth Bowers
(269) 358-0989

Payroll subscription expiration date is incorrect

I haven't heard from anyone who said that their Payroll module disappeared after the payroll expired.

And the above KB seems to say that you can still access and print payroll information:


For customers without a Payroll Subscription, there is a 45 day grace period after the payroll expiration date.  Processing Payroll will no longer be available to process without a Payroll Subscription.   Historical data will be available for read-only access.   Customers must download and install the appropriate version Hotfix listed on knowledge article 82689

I cannot say if Sage might change the above behavior without advanced notice. I have had one customer where payroll expired and the module still showed and at the time we were still able to use ODBC to connect to payroll data. I don't do much with expired payroll so I can't say for sure whether this might have changed.

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
------------------------------

We have a client who is migrating to a Dynamics 365 system but asked if there was an option to "scale down our licensing to retain access".

My reply was: "In theory, when you stop paying for your Sage subscription the software goes to "Read-Only" mode. Read only mode should let you run reports and access the data, without allowing you to enter new data." However, I also suggested they check with Sage.

They wrote back that: "I called SAGE directly and they confirmed your comments". 

That's as close to anything official I have from Sage. This was a little less then 2 months ago. Of course Sage can always change their minds.

------------------------------
Cullen Lowe | Senior Business Consultant

Kissinger Associates, Inc.
Office: 800-562-5456 x255 | Mobile: 717-460-3755
cullenl@kissingerassoc.com | kissingerassoc.com
------------------------------

Original Message:
Sent: 06-21-2024 14:10
From: Wayne Schulz
Subject: Sage PR Subscription Lapse

Payroll subscription expiration date is incorrect

I haven't heard from anyone who said that their Payroll module disappeared after the payroll expired.

And the above KB seems to say that you can still access and print payroll information:


For customers without a Payroll Subscription, there is a 45 day grace period after the payroll expiration date.  Processing Payroll will no longer be available to process without a Payroll Subscription.   Historical data will be available for read-only access.   Customers must download and install the appropriate version Hotfix listed on knowledge article 82689

I cannot say if Sage might change the above behavior without advanced notice. I have had one customer where payroll expired and the module still showed and at the time we were still able to use ODBC to connect to payroll data. I don't do much with expired payroll so I can't say for sure whether this might have changed.

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
------------------------------

I have about a dozen clients who haven't used Payroll in years but retain it for historical purposes.  They can run reports and access history inquiry tasks.

------------------------------
Susan Pawlowic
Sage 100 Solutions Architect
RKL eSolutions, LLC
spawlowic@rklesolutions.com
(717) 735-9109 Ext. 4352
------------------------------