Sage Payment Solutions (SPS)
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ALERT!
Service Interruption Impacting Swiped Transactions
At approximately 12:30 pm on Monday, February 24, 2014, Sage Payment Solutions identified an issue that may prevent users from being able to swipe transactions using our Magtek Centurion card reader. Impacted merchants may include merchants swiping credit card payments in Sage Virtual Terminal, Sage Exchange Virtual Terminal, or any integrated software using the Sage Exchange desktop application.
The issue has been identified with our device vendor partner. We are working with our partner to resolve this issue as quickly as possible. In the meantime, it is possible to process transactions by keying the card information.
Further information regarding this interruption will be communicated as it becomes available. We apologize for this inconvenience.
For more information and updates regarding this issue, please visit our Self Service Portal at
http://www.sagepayments.com/Support-Resources/Self-Service-Portal
We value your business and remain committed to your satisfaction. If you have questions or need additional information, please contact
virtualsupport@sagepayments.com.
Best Regards,
Virtual Support