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  • 1.  Sage keeping track of Client support cases

    Posted 10-15-2019 14:34

    If Sage actually will have the ability to track used cases by End-Users....does anyone know what the cost is for them to purchase additional cases?  I know this will come as a shock, but I haven't been able to find anyone at Sage that can answer that question.  I did get the partner cost to add additional cases if we needed them, but crickets when asking about the end user.

    Thanks,

    Pam



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    Pam Scott
    Oasis Solutions Group
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  • 2.  RE: Sage keeping track of Client support cases

    Posted 10-16-2019 15:22
    The answer for end users is to upgrade their plan to Gold. 


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    Eric Lunceford
    First Mate Business Solutions
    Oklahoma City, OK
    877-880-8960
    https://www.firstmatellc.com/
    ------------------------------



  • 3.  RE: Sage keeping track of Client support cases

    Posted 10-16-2019 15:34

    Thanks.  I finally received that same answer from Sage earlier today.

    Appreciate the feedback.

     

    Sent from Mail for Windows 10

     



    ------Original Message------

    The answer for end users is to upgrade their plan to Gold. 


    ------------------------------
    Eric Lunceford
    First Mate Business Solutions
    Oklahoma City, OK
    877-880-8960
    https://www.firstmatellc.com/
    ------------------------------


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