Sage 100

I spotted this in the Sage Community. Some of you are likely already aware and have seen the discussion. Sage recently updated with what sounds like a new policy for expired payroll subscriptions.

In a recent discussion on the Sage Community Hub, a user asked for clarification of what happens to their data in the Payroll Module if their subscription terminates. Recent inquiries to Sage support had started to receive replies that hinted about not being about to access the payroll data at all.

Sage's final response (after 5 months) was that an active payroll subscription is required to "USE" the payroll module. However, if the subscription expires, users can still view historical reports. A critical caveat is that if the user migrates to a newer version of Sage 100 without a payroll subscription or makes any changes to their registration keys, they will lose access to the Payroll module completely, including the ability to view historical reports.

Full discussion: https://communityhub.sage.com/us/sage100/f/time-tracking-and-job-cost-modules/245386/what-happens-to-the-data-in-the-payroll-module-when-our-subscription-terminates/608914

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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
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Just another reason why I always recommend that customers use a company that does payroll for a living, not an ERP publisher that considers it a nuisance...

This is also the reason when clients ask "what happens if I cancel my subscription" that I point them to Sage's KB so they can read what Sage says happens. Even if Sage's KB is not updated at least the client relies on SAGE's information and not my interpretation. It gets me out of "you told us"..... 

And exactly why I 'insist' they reduce the payroll count to the smallest count (5 I think) for a couple of years. And if moving off Sage itself, to one (1) user count for a couple of years. 

This way, when IT decommissions that old Server they don't loose history.