Sage 100

One of our customers has 6 licensed users according to their company record on the partner portal.  The Registration Keys that are on the partner portal are the ones entered in their system.  However, for some reason the system will give them the "5 user limit exceeded" when the 6th person tries to log in.  Furthermore, when you print the System Configuration Report the system shows 7 total users but the available users will always be 5 - X where X is the current number of users logged in and visible on the Master Console.

Any ideas what could be eating up those other user licenses?

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Chuck Peddy
Smartbridge Partners
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Premium / Advanced on a terminal server? 

If so, re-copy the activate.pvx file to the terminal server's workstation folder.

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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
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Been there, done that, got the t-shirt. See attached for my cherished memories of this.

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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
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Thank you for the assistance.  The system is a hosted application running Sage 100 Standard.  I recreated the $ACTPVX.BAT then ran it from the HOME directory.  That changed the imbedded Sage 100 System Information to conform with the proper number of licenses.  Now *info and the Configuration Report are in sync.

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Chuck Peddy
Smartbridge Partners
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Original Message:
Sent: 12-16-2023 10:30
From: Wayne Schulz
Subject: Sage is shaving trouble counting... users that is.

Been there, done that, got the t-shirt. See attached for my cherished memories of this.

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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
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