I seem to have less luck with the customers I feel really need something (they never seem to feel the same way)
Until they hit the wall or encounter massive pain -- many times add-ons are tough sales.
I do the best giving a 3 minute rundown of popular add-ons on my way out the door after an upgrade.
Easier Sales:
- Credit Cards
- InstaDocs
- WMS
- eCommerce
Tougher sales:
- Reporting / BI (Everyone sees Excel or MSFT and thinks they'll do it themselves)
- Hosting ( The need must be there - I think multi-office or complete lack of IT)
- Sales tax ( most customers very content to wait until " I just had a terrible audit " until motivated to invest )
- SIA ( generally too expensive without a source of current pain) - many times the demand is coming from the inventory person at the company and the owner has no idea why they need something like this
This round of upgrades I'm creating a one-page list of suggested solutions along with the benefits and quickly go over them with customers during the upgrade. From experience, I know attention spans are very short so the list has to be reviewable in < 1-2 minutes.
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Wayne Schulz - Schulz Consulting - 860-516-8990
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Original Message:
Sent: 03-19-2019 13:40
From: Steve Engmann
Subject: Sage Inventory Advisor Pricing
The clients that need to clean up old PO's and old SO's are the ones that need this the most. Thus, they need to clean up old data before starting SIA, or will committing monthly funds to SIA get them to clean up old data?
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Steve Engmann, MBA, CMA
Competitive Strategies, Inc.
Appleton, WI
920-993-1077
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Original Message:
Sent: 03-19-2019 10:49
From: Wayne Schulz
Subject: Sage Inventory Advisor Pricing
This sounds like a great product. So far I've had no buyers. I think part of the problem is the customer. Hardly any have a good handle on their inventory and many want to "manage by the seat of their pants" until something goes wrong. When something goes wrong it's often easier (on their ego) to fire the consultant and hire another.
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Wayne Schulz - Schulz Consulting - 860-516-8990