Sage 100

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  • 1.  Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 15:29
    Sage Intelligence - just installed and licensed, keeps saying the company does not exist when I try to login. I've tried a UNC path and a mapped path.


  • 2.  RE: Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 15:34
    I'm wondering if it's looking for the ABC company?


  • 3.  RE: Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 15:35
    try upper case and lower case, I know I've seen some weird case sensitive things with that


  • 4.  RE: Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 15:40
    I actually tried ABC and TST and the actual company code (they had a TST, too). I'll try the upper and lower case - but which do I do? The first character as upper?


  • 5.  RE: Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 15:42
    I think when I saw this is was all upper or all lower, so i would try both


  • 6.  RE: Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 15:46
    I just thought of something else - sometimes that company does not exist pops up even though it's an issue with the user and/or password - so double check the user/password


  • 7.  RE: Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 15:48
    Oh, that could be it - dang it, I'd love an error message that was CORRECT!


  • 8.  RE: Sage Intelligence - just installed and licensed, k

    Posted 11-22-2013 16:43
    SI seems to have some case sensitivity issues. I struggled with a similar issues a few weeks back. It is also wonky when you copy and past the information. Seems that it likes to be stroked with the keys.....